Helping P&C insurers drive innovation and turn possibilities into realities.
Episodes
Thursday Aug 13, 2020
Tuesday Aug 04, 2020
Tuesday Aug 04, 2020
Shift Technology CEO discusses what artificial intelligence in insurance looks like now—faster cycle times and time to payment and closure, better fraud detection, freeing up the adjuster to deliver concierge service—what it will look like in five years, eliminating AI bias, and how insurers can prepare before implementing an AI strategy.
Friday Jul 24, 2020
Friday Jul 24, 2020
In this short conversation that didn't make it into Episode 3 of InsurTalk, Samantha Liscio discusses how WSIB is addressing increasing cyber crime, including phishing attempts, through employee education and perimeter control checks. Be sure to check out the full conversation with Samantha in Episode 3.
Monday Jul 13, 2020
Monday Jul 13, 2020
Farmers Insurance Head of Digital Transformation and Change Management within the Farmers Claims Team discusses the company's claims transformation, including automating claims processes, omnichannel, and innovative strategies around claims. She also touches on overcoming common challenges that come with driving large-scale changes.
Monday Jun 22, 2020
Monday Jun 22, 2020
Workplace Safety Insurance Board Chief Technology and Innovation Officer discusses the company's digital transformation and accompanying cultural shift. The insurer creates production-ready, minimum viable products using a digital factory concept, and identifying customer needs to launch a digital document upload tool.
Wednesday May 27, 2020
Wednesday May 27, 2020
Economical Chief Transformation Officer discusses the digital transformation of the company, most notably the development and launch of Sonnet Insurance, Canada's first digital direct channel in the property and casualty sector. Sonnet has revolutionized the insurance buying experience by making it simple, easy, personalized, and accessible.
Wednesday May 27, 2020
Wednesday May 27, 2020
Aviva Italy Chief Operating Officer discusses the company's digital disruption initiative AvivaPlus, radically redesigning the customer experience, and creating a digital paperless workflow tailored to the consumer.
Wednesday May 27, 2020
Wednesday May 27, 2020
Welcome to InsurTalk, the podcast where we don't just talk about innovative ideas and P&C insurance; we talk with industry trailblazers about the big ideas they made happen and how they did it.