PwC's Financial Services Partner and Insurance Operations & Technology Co-Leader shares the secrets to leveraging change management to help insurers successfully execute their transformation initiatives in 2022 & beyond.  

In this special episode, we revisit some of the expert insights shared by insurance industry trailblazers who've appeared as guests on the show. It's a sampling of the best of the best—on insurtech innovation, digital transformation, artificial intelligence, virtual reality, usage-based insurance, and more—to get us inspired for the year ahead. 

The founder of Insurtech 100 company and leading provider of property-level risk scoring reveals the origins of HazardHub—and what its acquisition by Guidewire promises for underwriting and claims organizations.

The head of Capgemini's global insurance unit shares insights on the top business goals pursued by insurers in their transformation initiatives, strategies for achieving those objectives, and the best metrics for measuring their success.   

The international speaker, thought leader, and author of "The Offer Your Customer Can't Refuse" shares expert insights on what it takes to deliver a differentiating customer experience in an age of AI-first business strategies.

USAA's Vice President, Product Development & Innovation discusses quickly developing new business initiatives and products, such as small business insurance, to address the unique challenges the insurer's members and how USAA measures the success of these innovations. 

Buckle CEO discusses how new data sources, including tips, star ratings, and driving times, will help the insurer reinvent rideshare coverage, ultimately enabling members to break free of the credit score trap and achieve economic freedom.

Topdanmark Group EVP and CTO discusses how the insurer is modernizing its technology, creating a holistic view of the customer, and empowering its channels with stronger digital capabilities, all to ensure the best possible customer experience. 

Grinnell Mutual Vice President of Enterprise Solutions and Chief Information Officer discusses how deploying a modern platform in the cloud enables the insurer to innovate, test and learn, and more easily integrate insurtechs into its ecosystem. 

Topa Insurance Company Chief Operating Officer discusses the unique risks and challenges of offering specialized cannabis insurance coverage through its partnership with Cannasure, a wholesale broker and managing general agent. She also provides her perspective on fast-moving US legislation and the importance of understanding the product and supporting the industry. 

Load more