Episodes
Tuesday Feb 02, 2021
Peel Mutual Insurance's Irene Bianchi on Using AI to Improve Business Processes
Tuesday Feb 02, 2021
Tuesday Feb 02, 2021
Peel Mutual Insurance Company President and CEO discusses how the insurer applied artificial intelligence to eliminate phone tag with customers, improve the claims process, and eliminate employees' pain points. She also shares her thoughts on where AI can best be leveraged next to free up the time of adjusters and underwriters so they can concentrate on the business.
Monday Jan 11, 2021
IAG's Kylie Burtenshaw on Navigating the Digital Transformation Journey
Monday Jan 11, 2021
Monday Jan 11, 2021
Insurance Australia Group's Enterprise General Manager shares the essential components of the insurer's digital initiative and where, within the organization, they began the journey.
Tuesday Dec 08, 2020
Seibels' Rao Tadepalli on Innovating with Insurtech
Tuesday Dec 08, 2020
Tuesday Dec 08, 2020
Seibels CIO and Plug and Play mentor discusses how insurers can most effectively work with insurtechs and ultimately make innovation ideas happen.
Tuesday Dec 08, 2020
Tuesday Dec 08, 2020
Guidewire Sr. Manager, Product Marketing, discusses where insurers and insurtechs can connect, explore possibilities, and change the face of P&C insurance through Guidewire marketplace.
Wednesday Nov 11, 2020
FRISS’ Jeroen Morrenhof on Transforming Insurers Into Fraud-Fighting Superheroes
Wednesday Nov 11, 2020
Wednesday Nov 11, 2020
FRISS CEO and Co-founder discusses how early detection and prevention through digitalization and automation efforts can transform insurers into fraud-fighting superheroes. He also explains that insurers can take advantage of these efforts to improve the customer experience for the good customers.
Tuesday Oct 27, 2020
CLARA Analytics' Gary Hagmueller on AI in Commercial Claims
Tuesday Oct 27, 2020
Tuesday Oct 27, 2020
CLARA Analytics President and CEO discusses how artificial intelligence can improve commercial claims processing. He also shares how AI can help insurers ensure that the right medical provider, nurse case manager, and attorney are assigned to the right workers' comp claims.
Tuesday Oct 06, 2020
Metromile Enterprise's Amrish Singh on Reinventing Claims Processing
Tuesday Oct 06, 2020
Tuesday Oct 06, 2020
Metromile Enterprise General Manager discusses the data and analytics, tools, and strategies needed to automate claims in today's market and get closer to a touchless claim process.
Tuesday Sep 15, 2020
Betterview's David Tobias on Geospatial Analytics in Insurance
Tuesday Sep 15, 2020
Tuesday Sep 15, 2020
Betterview Co-founder and COO discusses how geospatial data plus analytics can improve catastrophe claims adjudication and risk selection, how drones are used in this area, and what insurers exploring the usage of geospatial analytics should consider. He also shares how geospatial analytics helped insurers in the wake of COVID-19.
Tuesday Aug 25, 2020
CAA Insurance's Matthew Turack on Pay-as-You-Go Insurance
Tuesday Aug 25, 2020
Tuesday Aug 25, 2020
CAA Insurance Company's Group President discusses creating the first and only pay-as-you-drive auto insurance program in Canada. This award-winning innovation enables the insurer to better service its existing and new customers.
Thursday Aug 13, 2020
Bonus Episode - Chatbots: The Future of Conversational AI in Insurance
Thursday Aug 13, 2020
Thursday Aug 13, 2020
In this short conversation that didn't make it into Episode 5 of InsurTalk, Jeremy Jawish, CEO of Shift Technology, discusses chatbot adoption in insurance, and the risks that come with it. Be sure to check out the full conversation with Jeremy in Episode 5.