Episodes

Dec 8, 2020
Dec 8, 2020
4 min
Guidewire Sr. Manager, Product Marketing, discusses where insurers and insurtechs can connect, explore possibilities, and change the face of P&C insurance through Guidewire marketplace.

Nov 11, 2020
Nov 11, 2020
15 min
FRISS CEO and Co-founder discusses how early detection and prevention through digitalization and automation efforts can transform insurers into fraud-fighting superheroes. He also explains that insurers can take advantage of these efforts to improve the customer experience for the good customers.

Oct 27, 2020
Oct 27, 2020
14 min
CLARA Analytics President and CEO discusses how artificial intelligence can improve commercial claims processing. He also shares how AI can help insurers ensure that the right medical provider, nurse case manager, and attorney are assigned to the right workers' comp claims.

Oct 6, 2020
Oct 6, 2020
15 min
Metromile Enterprise General Manager discusses the data and analytics, tools, and strategies needed to automate claims in today's market and get closer to a touchless claim process.

Sep 15, 2020
Sep 15, 2020
18 min
Betterview Co-founder and COO discusses how geospatial data plus analytics can improve catastrophe claims adjudication and risk selection, how drones are used in this area, and what insurers exploring the usage of geospatial analytics should consider. He also shares how geospatial analytics helped insurers in the wake of COVID-19.

Aug 25, 2020
Aug 25, 2020
17 min
CAA Insurance Company's Group President discusses creating the first and only pay-as-you-drive auto insurance program in Canada. This award-winning innovation enables the insurer to better service its existing and new customers.

Aug 13, 2020
Aug 13, 2020
5 min
In this short conversation that didn't make it into Episode 5 of InsurTalk, Jeremy Jawish, CEO of Shift Technology, discusses chatbot adoption in insurance, and the risks that come with it. Be sure to check out the full conversation with Jeremy in Episode 5.

Aug 4, 2020
Aug 4, 2020
18 min
Shift Technology CEO discusses what artificial intelligence in insurance looks like now—faster cycle times and time to payment and closure, better fraud detection, freeing up the adjuster to deliver concierge service—what it will look like in five years, eliminating AI bias, and how insurers can prepare before implementing an AI strategy.

Jul 24, 2020
Jul 24, 2020
3 min
In this short conversation that didn't make it into Episode 3 of InsurTalk, Samantha Liscio discusses how WSIB is addressing increasing cyber crime, including phishing attempts, through employee education and perimeter control checks. Be sure to check out the full conversation with Samantha in Episode 3.

Jul 13, 2020
Jul 13, 2020
17 min
Farmers Insurance Head of Digital Transformation and Change Management within the Farmers Claims Team discusses the company's claims transformation, including automating claims processes, omnichannel, and innovative strategies around claims. She also touches on overcoming common challenges that come with driving large-scale changes.

