InsurTalk

Claims Innovation in the High Net Worth Market

Claims Innovation in the High Net Worth Market

It's a choice customer base and a $113 billion revenue opportunity worldwide. But inflation, growing CAT risks, and increasingly aggressive competition take on whole new meaning for specialty carriers serving the high net worth market—especially when it comes to claims. The senior vice president and chief claims officer for PURE Insurance shares strategies for transforming the claims experience in the high net worth market, and what it takes to accelerate processes, reduce costs, and create competitive differentiation for this high-value sector.

4 Technologies Transforming Commercial Lines Underwriting

4 Technologies Transforming Commercial Lines Underwriting

From macroeconomic headwinds and growing risks to rising customer demands and increasingly aggressive rivals, commercial lines operating models are under pressure. The Director of Underwriting Innovation at Zurich North America shares strategies for driving commercial lines innovation to protect margins, reduce losses, expand share, and build competitive differentiation in 2024 and beyond. 

P&C Claims in the Age of Nuclear Verdicts

P&C Claims in the Age of Nuclear Verdicts

 

With $10 million+ "nuclear" jury awards doubling over the past three years, CaseGlide CEO Wesley Todd talks claims litigation strategies for the age of runaway costs.

Fast Lane to the Future of Auto Insurance

Fast Lane to the Future of Auto Insurance

By 2035, connected car technology is expected to shrink existing personal lines auto premiums by as much as 44%. To fill the gap, carriers will need to go where the opportunities are: a whole new world of commercial lines. The executive vice president of Capgemini's Global Insurance Business Unit talks mastering the future of mobility.

Driving Digital Security in P&C Insurance

Driving Digital Security in P&C Insurance

 

Not every technology trend is a positive one. With cybercriminal networks weaponizing malicious forms of AI and deepfake technologies to defraud carriers around the world, the billions P&C insurers lose to fraud each year could soon seem like child’s play. The Managing Director and General Insurance Sector Lead at Accenture addresses the growing threat and what it takes to drive digital security in P&C.

Disruption Ahead: The Future of Insuring Mobility

Disruption Ahead: The Future of Insuring Mobility

The founder and CEO of Emerging Transport Advisors and a global thought leader on emerging technologies and their impacts on society shares insights on the decline in personal lines auto and the future of insuring mobility. 

From Risk to Resilience: Geospatial Property Intelligence and the Climate Crisis

From Risk to Resilience: Geospatial Property Intelligence and the Climate Crisis

As climate change accelerates, advances in geospatial analytics are creating opportunities for insurers to rethink risk assessment, revamp CAT response, and revolutionize the way they protect policyholders.

Inside the J.D. Power Property Claims Satisfaction Survey

Inside the J.D. Power Property Claims Satisfaction Survey

Who will top J.D. Power's 2024 Property Claims Satisfaction Survey—and why? With this year's report just weeks away, J.D. Power Director of Insurance Intelligence Mark Garrett joins InsurTalk with an exclusive preview. On tap: insights on the biggest challenges and most promising opportunities for claims organizations seeking to achieve unbeatable customer satisfaction and loyalty.

HEMIC’s Mission to Harness the Cloud

HEMIC’s Mission to Harness the Cloud 

 

Martin J. Welch, CEO of Hawaii Employers' Mutual Insurance Company (HEMIC) shares insights on successful cloud migration, the importance of commercial lines innovation in an evolving insurance marketplace, and the challenges of serving a business community recovering from the Lahaina Fire.

Special Episode: Top Soundbites on Generative AI, Digital Payments & More

Special Episode: Top Soundbites on Generative AI, Digital Payments & More 

We took the best insights shared by insurance industry trailblazers who appeared as guests on the InsurTalk podcast during the last half of the year—and served them up in a single, can't-miss episode. From digital payments to Generative AI to insurtech ecosystems and beyond, it's the perfect way close to 2023—and get inspired for the year ahead.