Episodes
Monday Jun 22, 2020
WSIB's Samantha Liscio on Enabling a Seamless, Digital Customer Journey
Monday Jun 22, 2020
Monday Jun 22, 2020
Workplace Safety Insurance Board Chief Technology and Innovation Officer discusses the company's digital transformation and accompanying cultural shift. The insurer creates production-ready, minimum viable products using a digital factory concept, and identifying customer needs to launch a digital document upload tool.
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