{"store":{"baseInfo":{"podcastTitle":"InsurTalk","slug":"guidewireinsurtalk","podcastDescription":"Helping P&C insurers drive innovation and turn possibilities into realities.","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/7846683/GW_InsurTalk_Podcast_2022_v1.jpg","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/7846683/GW_InsurTalk_Podcast_2022_v1_1200x628.jpg?s=395d9675b0396bfa83c9010087b57d8a&e=jpg","podcastUrl":"https://guidewireinsurtalk.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/guidewireinsurtalk/feed.xml","theme":"frontrow3","podcastDeepLink":"https://www.podbean.com/pu/pbblog-y4a6e-77bb1b","removePodbeanBranding":"yes","brandingLogo":null,"timeZone":{"timeZoneId":17,"gmtAdjustment":"GMT-04:00","useDaylightTime":1,"value":-4,"text":"(GMT-04:00) Atlantic Time (Canada)","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":"America/Halifax"},"podcastDownloads":null,"totalEpisodes":68,"showComments":false,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":false,"author":"Guidewire","engagementStatsBaseUrl":"https://d1.podbean.com/webplayer_engagement?u=6768e4eba87eebcc0c038135","shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-y4a6e-77bb1b-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Podbean App","link":"https://r4j68.app.goo.gl/?link=https%3A%2F%2Fguidewireinsurtalk.podbean.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog7846683%26podcastIdTag%3Dy4a6e&dfl=https%3A%2F%2Fguidewireinsurtalk.podbean.com&utm_campaign=pb_web&utm_source=podbean_web&utm_medium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/719e8098-d04b-4a90-85f8-6f0fdf6b2e66","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/AmazonMusic.png","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Open Sans"},{"id":"SecondaryFont","val":"Lato"},{"id":"PlayerColor","val":"#60a0c8"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":"https://mcdn.podbean.com/mf/web/yu0p2n/guidewire_32px_0.ico"},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

Cookies Notice

This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

"}],"home-header":[{"id":"HomeHeaderTextColor","val":"#ffffff"},{"id":"BackgroundImage","val":"https://mcdn.podbean.com/mf/web/c2ffi9nbuh3ynn44/IT_Podbean-40Kdownloads-desktop.jpg"},{"id":"BackgroundImageForMobile","val":"https://mcdn.podbean.com/mf/web/c2ffi9nbuh3ynn44/IT_Podbean-40Kdownloads-desktop.jpg"}],"episode-list":[{"id":"EpisodeListType","val":"list"},{"id":"EpisodesPerPage","val":10},{"id":"EpisodeStats","val":"hide"}],"navigation":[{"id":"NavigationFontColor","val":"#FFFFFF"},{"id":"NavigationBackgroundColor","val":"#000000"},{"id":"NavigationSearch","val":"show"},{"id":"NavigationLinks","val":[{"id":"Home","type":"Link","value":"/","text":"Home","subitems":[]},{"id":"Subscribe","type":"Link","value":"https://www.podbean.com/site/podcatcher/index/blog/gepx9bck8uG0","text":"Subscribe","subitems":[]},{"id":"Profile","type":"Link","value":"https://www.podbean.com/user-MGeE5KcW5FLG","text":"Profile","subitems":[]}]}],"footer":[{"id":"FooterType","val":"Footer1"},{"id":"FooterFontColor","val":"#ffffff"},{"id":"FooterBackgroundColor","val":"#000000"},{"id":"FooterCopyright","val":"Copyright 2020-2024 All rights reserved."},{"id":"SocialMediaLinks","val":{"facebook_username":"","twitter_username":"","instagram_username":"","youtube_username":"","linkedin_username":""}}],"customize-container1":[],"customize-container2":[]},"allLinks":[],"mainStylesDefaultSettings":null,"defaultCustomizeComponents":null,"scripts":[],"metas":[{"name":"google-site-verification","content":"v9x49jsRL5IIUVbrMPlg5qoT9u29lk-TXwm07aNEfy4"}],"appConfig":{"package":"com.podbean.app.generic","app_store_id":1484287462,"app_name":"Podbean Biz Podcast App","scheme":"enterprise-podbean-com"},"customizeCss":null,"canEditCss":null,"enableJsCodeInCustomizeContent":false,"enabledIframeCodeInCustomizeContent":true,"sectionMaxCount":10,"enableEditorLink":true,"enableEditCookiesNotice":true,"siteRedirectToFeed":false,"podcatcherRssUrl":"https://www.podbean.com/site/podcatcher/index/blog/gepx9bck8uG0","showFeed":true,"showTopBar":true,"enableWebSiteLike":false,"organizationName":"Guidewire","organizationPageLink":"https://www.podbean.com/guidewirem46vjijc"},"backToListUrl":"/","tinymceLoaded":false,"listEpisodes":[],"userLikedEpisodes":[],"topBarIframeLoaded":false,"listTotalCount":0,"listTotalPage":0,"listPage":0,"listType":"all","listValue":"","listName":"","pageLoading":false,"apiBaseUrl":"https://guidewireinsurtalk.podbean.com","apiCommonParams":{"t":"6768e4eb","clientSignature":"7f2cd2d21a2fd9b79531f33de4f912ed","u":null,"customizing":null},"apiCommonHeaders":{},"comments":[],"commentsTotalCount":null,"commentsTotalPage":null,"commentsPage":null,"commentEpisodeId":null,"episode":{"id":"pb14534326","idTag":"7w8vq","title":"Aviva Italy's Vittorio Giusti on Creating a Better Customer Experience","logo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog7846683/Guest_Vittorio_Giusti_8sjcc_300x300.png","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/ep-logo/pbblog7846683/Guest_Vittorio_Giusti_8sjcc_1200x628.jpg?s=28d408cbb0f200d3525760f2ab79980c&e=png","largeLogo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog7846683/Guest_Vittorio_Giusti_8sjcc.png","previewContent":null,"content":"

Aviva Italy Chief Operating Officer discusses the company's digital disruption initiative AvivaPlus, radically redesigning the customer experience, and creating a digital paperless workflow tailored to the consumer.

Read Transcript

","publishTimestamp":1590604742,"duration":1153,"mediaUrl":"https://mcdn.podbean.com/mf/web/8wnwp1/InsurTalkVittorioGuistiAvivaItalyFINAL.m4a","mediaType":"audio/x-m4a","shareLink":"https://admin5.podbean.com/embed.html?id=pb-7w8vq-ddc6b6","likedCount":null,"deepLink":"https://www.podbean.com/ew/pb-7w8vq-ddc6b6","transcriptUrl":null,"permalink":"/e/aviva-italys-vittorio-giusti-on-creating-a-better-customer-experience/","downloadLink":"https://www.podbean.com/site/EpisodeDownload/PBDDC6B67W8VQ","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":0,"status":"publish","hasMoreContent":false,"chaptersUrl":null},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-7w8vq-ddc6b6","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000,"VITE_FS1_CDN_URL_PREFIX":"https://pbcdn1.podbean.com/fs1","reloadStats":false},"episode":{"id":"pb14534326","idTag":"7w8vq","title":"Aviva Italy's Vittorio Giusti on Creating a Better Customer Experience","logo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog7846683/Guest_Vittorio_Giusti_8sjcc_300x300.png","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/ep-logo/pbblog7846683/Guest_Vittorio_Giusti_8sjcc_1200x628.jpg?s=28d408cbb0f200d3525760f2ab79980c&e=png","largeLogo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog7846683/Guest_Vittorio_Giusti_8sjcc.png","previewContent":null,"content":"

Read Transcript